LuckyLouis Cookie Policy
At LuckyLouis, we are committed to being transparent about the technologies we use on our website. This Cookie Policy explains what cookies are, how we use them at luckylouis.com, what choices you have regarding their use, and how they help us deliver a better experience when you visit our platform. By continuing to browse our site, you consent to our use of cookies in accordance with this policy.
What Are Cookies?
Cookies are small text files that are placed on your device — whether desktop, mobile, or tablet — when you visit a website. Here at LuckyLouis, we use cookies to recognise your device, store your preferences, and understand how you interact with our services. Cookies do not contain any personally identifiable information on their own, but they may work alongside other data we collect about you.
Cookies can be either "session cookies," which are deleted once you close your browser, or "persistent cookies," which remain on your device for a set period of time. Our LuckyLouis platform uses both types depending on the purpose they serve.
How We Use Cookies
We use cookies across our website for several key purposes. Our LuckyLouis casino relies on these technologies to operate effectively, to personalise your experience, and to ensure our platform runs securely and efficiently — whether you access us via desktop or through the lucky louis casino app.
Strictly Necessary Cookies
These cookies are essential for you to navigate our website and use its features. Without them, certain services — such as accessing your luckylouis casino login, managing your account session, or processing deposits — would not function. We do not require your consent for these cookies as they are necessary for us to provide our services to you.
- Maintaining your session when you use the luckylouis login page
- Enabling secure access to your account and game history
- Supporting fraud detection and security monitoring
- Remembering your location and currency preferences (GBP)
Performance and Analytics Cookies
We use performance cookies to understand how visitors interact with our LuckyLouis platform. These cookies collect aggregated, anonymous data about page visits, time spent on specific sections, and any errors encountered. This information helps us improve the overall quality of our site and the luckylouis slots & casino experience we offer.
- Tracking which pages and games are visited most frequently
- Identifying technical issues and improving site speed
- Measuring the effectiveness of our promotional content
- Understanding navigation paths across our game categories
Functional Cookies
Functional cookies allow our LuckyLouis website to remember choices you make, such as your preferred language, layout settings, or whether you have previously dismissed certain notifications. These cookies enhance your experience by making the site feel more personalised and responsive to your needs.
- Remembering your display preferences and settings
- Storing details related to your bonus selections or promotional preferences
- Recalling whether you have already viewed certain information pages
Marketing and Targeting Cookies
We and our trusted third-party partners may place marketing cookies on your device to deliver content and advertisements that are relevant to your interests. At LuckyLouis, we work with a range of partners to ensure that any promotional material you see — including information about our welcome offer, daily promotions, and luckylouis bonus opportunities — is appropriate and tailored to your browsing behaviour.
- Serving relevant promotional content about our offers and games
- Limiting how often you see the same advertisement
- Measuring the performance of our marketing campaigns
- Supporting affiliate tracking for partner referrals
Third-Party Cookies
Our LuckyLouis website includes features provided by third parties, such as game providers, analytics services, and payment processors. These third parties may set their own cookies on your device when you interact with their content on our platform. We do not control these third-party cookies, and you should review the privacy and cookie policies of those providers directly.
Third parties who may place cookies through the Lucky Louis casino include, but are not limited to, analytics providers, advertising networks, and game software studios among our 100+ content partners.
Cookie Consent and Your Choices
When you first visit our LuckyLouis site, we will ask for your consent to use non-essential cookies through our cookie consent banner. You may accept all cookies, or you may choose to manage your preferences and decline certain categories. Please note that refusing some cookies may affect the functionality of certain features on our platform.
You can manage or withdraw your consent at any time by:
- Adjusting your cookie preferences through our on-site cookie settings tool
- Changing your browser settings to block or delete cookies
- Using browser extensions designed to manage cookie consent
- Contacting our support team via live chat (available 24/7) for assistance
Please be aware that blocking strictly necessary cookies will impact your ability to use the LuckyLouis login and other core features of our platform.
How Long Do Cookies Last?
The duration for which a cookie remains on your device depends on its type. Session cookies are deleted when you close your browser. Persistent cookies set by our Lucky Louis platform may remain for varying lengths of time — typically between 30 days and 24 months — depending on their purpose. Marketing and analytics cookies generally follow the retention periods defined by the relevant third-party provider.
Cookies and Responsible Gaming
We take player wellbeing seriously at LuckyLouis. Some cookies on our platform support our responsible gaming obligations under our UKGC licence (account 39326), operated by Skill On Net Ltd (Malta C50024). These cookies help us monitor player activity, enforce self-exclusion settings, and apply appropriate safeguards to protect vulnerable users. These are treated as strictly necessary cookies under our legal obligations.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, applicable law, or our internal practices. When we make material changes, we will notify you through our website or via your registered account. We encourage you to review this page periodically to stay informed about how our Lucky Louis casino uses cookies.
Contact Us
If you have any questions about our use of cookies or this policy, we are happy to help. You can reach our support team 24/7 via live chat on our website, or get in touch through our official contact channels. We are committed to answering your queries promptly and transparently as part of our ongoing commitment to your privacy and trust at LuckyLouis.
Content updated: July 13, 2026